Widewail Builds Trust, Drives Business With ‘Invite’, A New Personalized, Automated Sms Customer Review Generation Solution
BURLINGTON, VT, Sept. 15, 2020 /PRNewswire/ — As customer reviews become a major influencer on a business’ success, Widewail, the leading reputation management and social media engagement platform, today announced an expansion of its product suite with the launch of ‘Invite’, a proactive SMS-driven review generation tool. Widewail’s Invite gives businesses another lever to pull to automatically and continually generate content via SMS and deliver a timely review response strategy that keeps customers engaged, satisfied and loyal. Whether the business is a standalone mom-and-pop shop or a well-known consumer brand with multiple franchises, Widewail is helping organizations leverage customer reviews as one of their most powerful marketing assets.
As more local businesses and franchises lean toward operating a digital storefront for all or some of their products and services, they have inherently become dependent on the shared opinion of others to attract customers and maintain a positive reputation.