Downtown Durham businesses hope online sales, outdoor dining will help them survive pandemic :: WRAL.com
Durham, N.C. — In addition to stunting the national and global economies, the coronavirus pandemic has changed how some places do business.
The Kenan-Flagler School of Business at the University of North Carolina at Chapel Hill issued a study Tuesday outlining seven ways the pandemic is reshaping institutions, including people now shop online more and get things delivered rather than going out to stores.
Jeddah’s Tea, on Market Street in downtown Durham, never had a website before the pandemic. Now, the shop sells only online for delivery or curbside pick-up.
“We’re probably doing about 35 percent of what we were doing when we were open,” owner Morgan Siegel said. “It was extremely stressful. I would have nights where I was dry heaving and stressing out about how are we going to make this work.”
Siegel said she can’t afford to open for service inside