Tag: Consumers

How consumers can avoid fraud amid big sales week for Amazon, Walmart

  • With e-commerce surging during the coronavirus pandemic, Prime Day and the 2020 holiday season may be the perfect hunting ground for online fraudsters.
  • Business Insider spoke with Amazon’s former Director of Corporate Development Aaron Barfoot, who now serves as the chief financial officer of online security firm Forter. 
  • “Good online hygiene means paying attention and being alert,” Barfoot said. 
  • Visit Business Insider’s homepage for more stories.

It’s a potential nightmare for anyone who’s ever shopped online: checking your bank account or credit card statement to find that a cybercriminal has stolen your identity and run up a huge bill.

During Amazon’s two-day Prime Day sales event and the upcoming 2020 holiday season, that’s a scenario that could become reality for more shoppers than ever before. Former Amazon Director of Corporate Development Aaron Barfoot — who now serves as chief financial officer for online fraud prevention firm Forter — said that

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Better Business Bureau warns consumers of ‘going out of business’ online shopping scam

DETROIT – The Better Business Bureau is warning consumers about an online shopping scam involving “going out of business” advertisements.

Melanie Duquesnel, president of the Better Business Bureau serving Eastern Michigan, said the difficulty they’re finding is that clients are not getting the product but yet they’re getting charged for it.

READ: Scammers use multiple methods to target victims — Here’s what to watch out for

“Just because an advertisement is on Facebook doesn’t mean that it’s a 100% trustworthy business,” Duquesnel said.

The BBB recommends doing your research before you buy anything online, search a company to see if others have complained, look up reviews and always pay with a credit card, that way if there is a problem you can dispute the charges.

With more people buying cars, RVs and boats online, the BBB says vehicle shipper and escrow scams are going up.

According to the BBB,

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Mastercard Survey Shows Consumers Are Now Placing More Value on Family, Health and Mental Well-Being than Before COVID

Lo Esencial Infographic

Lo Esencial
Lo Esencial
Lo Esencial

The survey shows results about the essential aspects of Latin Americans’ lives after quarantine.
The new Mastercard campaign seeks to support consumers and small businesses as they return to a new normal.

MIAMI, Oct. 08, 2020 (GLOBE NEWSWIRE) — Latin America and the Caribbean are entering a new reality: many countries are reopening their borders, governments are easing distance measures, and non-essential businesses are opening to the public again.

During this new phase, Mastercard announced its new regional campaign, “Lo Esencial” (The Essentials) to highlight those everyday moments that became essential after COVID-19. The campaign will provide consumers and local businesses with safe shopping experiences, tools, and education that help fulfill their everyday needs.

To develop this initiative, Mastercard conducted a survey in 13 countries throughout Latin America and the Caribbean including, Brazil, Mexico, Chile, Colombia, Argentina, and Peru, to better

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OSF HealthCare Implements New Digital Solutions to Help Consumers Find the Right Care Online

BOSTON–(BUSINESS WIRE)–Kyruus, the leader in provider search and scheduling solutions for health systems, today announced that OSF HealthCare, a not-for-profit Catholic health system based in Illinois, is now connecting consumers with care through Kyruus ProviderMatch® for Consumers. Through its work with Kyruus, OSF HealthCare is empowering consumers with a more dynamic and robust care search experience on its website – a core component of the health system’s digital transformation. As part of the implementation, OSF HealthCare also activated an integration between Kyruus and GYANT to help patients navigate to the right care through their virtual assistant as well.

Owned and operated by The Sisters of the Third Order of St. Francis, OSF HealthCare serves patients across Illinois and Michigan at more than 140 locations, including 14 hospitals. In 2019, it launched its Saint Gabriel Digital Health initiative aimed at using digital technology to expand patient access and

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Akerna and Dutchie Integrate to Create Optimized Online Ordering Experience for Cannabis Consumers, Patients, and Businesses

DENVER, Oct. 1, 2020 /PRNewswire/ — Akerna (Nasdaq: KERN), an enterprise software, leading compliance technology provider, and developer of the cannabis industry’s first seed-to-sale enterprise resource planning (ERP) software technology (MJ Platform®), today announced an enhanced integration with Dutchie, the world’s largest and fastest-growing e-commerce solution for cannabis, to provide an optimized experience for cannabis consumers, patients, and business operators.

The integration expands safe online access to cannabis for consumers and patients, particularly at a time where the public health and safety concerns of the COVID-19 pandemic have accelerated the need for online e-commerce solutions across every industry, including cannabis.

“We are incredibly excited about this enhanced integration with an industry leader like Dutchie, which will allow us to deliver a more streamlined, modern online experience to help expand access to cannabis in a safe, compliant manner,” said Nina Simosko, chief commercial officer at Akerna. “We believe the collaboration

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Consumers Energy pledges $12 million relief fund for residential, small business customers

Consumers Energy, a Jackson-based public utility, has pledged $12 million in COVID-19 relief funds to support residential and small business customers who are behind in electric and gas bills.

“We stand with Michigan and are working around the clock to help our friends and neighbors through a time like no other,” said Patti Poppe, Consumers Energy’s president and CEO, in a statement.

In an online news conference Tuesday morning, Poppe said the $12 million in relief funds is the largest Consumers has ever pledged and the first time for small businesses, many of whom are directly affected by the COVID-19 pandemic.

“We can’t stop the pandemic but we can help our customers weather the storm” and provide a “lifeline for small businesses and families to help them stay on their feet until this is over,” Poppe said.

The goal is to help at least 25,000 households with up to $500

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Mastercard Donate Offers Consumers More Ways to Give Back

The MarketWatch News Department was not involved in the creation of this content.

This unprecedented year has accelerated charitable giving by double-digit percentages1. With consumer spending increasingly moving online, Mastercard is today announcing the expansion of its digital giving platform – Mastercard Donate – to enable cardholders to round up their everyday spend to the nearest dollar for donations to the charity of their choice.

Consumers will be able to simply register their debit or credit card information, select the cause they wish to support and start contributing small donations that add up to big impact. Visitors to the Mastercard Donate site can already make one-time and recurring donations. The newly expanded roundup feature, allowing cardholders to make donations based on the roundup amount, will be made available to U.S. cardholders through a new Mastercard Donate mobile app in time for the holiday season and through the website

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ForgeRock Study Shows 45% of Consumers Plan to Increase Online Services Use Post-Pandemic

SAN FRANCISCO–(BUSINESS WIRE)–ForgeRock®, the leading provider in digital identity, today announced the release of a global report: “The New Normal – Living Life Online.” The study polled 5,000 consumers throughout the U.S., U.K., Germany, Australia and Singapore to understand how consumer behaviors and preferences have evolved since the start of COVID-19 restrictions and how they plan to purchase and engage with the world in the future.

Key findings include:

  • Nearly half (45%) of all consumers polled say they will use more online services post-pandemic than they did before it started
  • However, more than one-third (35%) warn that a difficult log-in process would cause them to cancel their account, while 32% said they would look to another service
  • Consumers 65 and older have embraced their new digital lifestyles, with 31% reporting they plan to only shop online after stay-at-home restrictions are lifted
  • One-third of consumers ages
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Zeepay and Visa partner to bring digital payments to more consumers in Ghana

Press Releases of Tuesday, 29 September 2020

Source: Zeepay and Visa

2020-09-29

Zeepay and Visa partner to bring digital paymentsZeepay and Visa partner to bring digital payments

Leading African challenger fintech into cross border payments extends Visa payment solutions and credentials to simplify cross border remittances.

Zeepay, a fast-growing African fintech, has announced a partnership with Visa that will allow Africans in the diaspora to send money directly onto Visa debit and prepaid cards in Ghana.

Through the partnership, Zeepay will integrate Visa’s real-time push payments solution Visa Direct, with Instntmny, its money transfer platform, to provide users of the Zeepay app a fast, convenient and secure way to receive money and remittances directly into their eligible card credentials. This will significantly expand Zeepay and Visa’s reach and ability to open up commerce to the country.

The initial deployment phase will commence across Zeepay’s European and North American corridors and then expand to all major corridors globally.

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Two-thirds of MENA consumers have shopped online: Visa – Economy – Business


The coronavirus has drastically changed consumer behaviour in the Middle East and North Africa (MENA), with people now heavily relying on online shopping and contactless payment, said Akshay Chopra, head of Visa’s Innovation and Design in Central and Eastern Europe, the Middle East and Africa, at a webinar on Monday.


Discussing future retail experiences amid the coronavirus crisis, Chopra said two out of three people in MENA have shopped online. The ratio is “huge” when compared to global levels, he added, stressing that e-commerce is witnessing a boom in the region, especially in the UAE, Saudi Arabia, Egypt, and Pakistan, driven by the health crisis, staying at home, and the decline in incomes.


E-commerce activities doubled in Egypt since the outbreak of the virus, with a focus on non-food products, such as healthcare products, accessories, electronics, and home improvement products.


“Despite the e-commerce boom in the

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