Expecting The Unexpected
Business continuity management has been top of mind for large and extra-large organizations, regulated enterprises, government agencies and organizations with complex business operations for a number of years now, according to research firm Gartner. However, business continuity management activities tend to be lax or missing altogether in the SMB space, and Gartner expects to see more SMB adoption in the next half-decade.
Business continuity plans have tended to focus on the risk posed by natural disasters such as earthquakes, hurricanes, tornadoes or fires or civil unrest such as wars, riots or military occupation. A global health pandemic like COVID-19—where no company property was destroyed but staff would be asked to work remotely for months or even years—tended not to even factor into their risk calculations.
As part of Cybersecurity Week 2020, CRN spoke with 11 cybersecurity vendors, solution providers and industry organizations about the issues a coronavirus business continuity plan must address. From implementing user-specific access control policies and presenting applications through the cloud to preparing for staff augmentation and core system outages, here are the key pieces of any good plan.