More than six months have passed since the novel coronavirus became known worldwide, and the challenges of coping with life during the ongoing pandemic continue to evolve.
For businesses, the particulars of COVID-19 have made it exceptionally challenging to respond to the changing needs and concerns of customers.
A virus that spreads through touch and close contact has compelled both small and large enterprises to rethink their every physical interaction with the community, including how they collect payments.
Visa’s global Back to Business study, which assessed the financial impact of COVID-19 on small and micro businesses (SMBs) worldwide, found that nine out of every 10 consumers in the UAE have changed how they pay for purchases, including preferring to shop online when possible (59%).
The study, conducted as part of Visa’s regional “Where You Shop Matters” initiative to provide merchants with insights that will help them