Customer experience is enhanced, and costs are reduced when innovative digital technology is applied within the insurance industry
LONDON, Sept. 21, 2020 /PRNewswire/ — In an insightful video interview with Business Reporter, Charlie Newark-French, Chief Operating Officer of Hyperscience, the automation company, has explained how data process automation is a critical part of the future of insurance.
Hyperscience is a ground-breaking software company that automates mission-critical processes across many industries including insurance. “The change that must come will be enabled by automation,” says Mr. Newark-French in the interview, explaining that insurance companies have to deal with large quantities of data in different formats, much of it unstructured. Legacy tech and traditional manual processes for handling this data and getting it into a machine-readable format for downstream processing are slow, expensive and error-prone.
Automation, enabled by cutting-edge Artificial Intelligence (AI) and Machine Learning (ML) technology, can provide a