Indian Railways develops new Freight Business Development portal for freight clients; details



a large long train on a steel track: The FBD portal has been specially designed and developed with a 'Customer First' philosophy.


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The FBD portal has been specially designed and developed with a ‘Customer First’ philosophy.

Indian Railways develops new freight portal! In a bid to increase its freight basket and revenue, an exclusive portal has been developed by Indian Railways for its freight clients linking them to not just railway officials but providing them with a medium to raise concerns and lodge complaints. According to a PTI report, a Freight Business Development (FBD) portal has been developed by the team of the Centre for Railway Information Systems (CRIS) as per the directions of the Railway Board. The Railway Ministry said the FBD portal has been specially designed and developed with a ‘Customer First’ philosophy. The portal helps in familiarising new freight customers with the Freight Business of the national transporter. Also, it offers a bouquet of information on Indian Railways Freight Business organized in simple

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