CTA expands tool to let passengers know when buses and trains get too crowded

CTA passengers can now see how crowded trains are before boarding to allow for social distancing measures recommended to minimize the spread of the coronavirus.



a group of people standing in front of a building: CTA "L" riders wait for a train at the State/Lake station in downtown Chicago, July 14, 2020.


© Brian Cassella / Chicago Tribune/Chicago Tribune/TNS
CTA “L” riders wait for a train at the State/Lake station in downtown Chicago, July 14, 2020.

The agency said Thursday it has added rail information to its online ridership dashboard, introduced in June for bus routes to allow passengers to avoid crowded buses.

The CTA has seen a slight uptick in passengers on trains and buses since the state entered phase four of Gov. J.B. Pritzker’s five-phase reopening plan in June, spokeswoman Catherine Hosinski said Thursday. Still, ridership has been down by about 70% since the start of the pandemic, she said.

The rail dashboard provides a range for the average number of seats filled at each station, with an icon depicting three people to show

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