- Cross-training, or encouraging team members to pick up skills in more than one area of the business, can be a powerful strategy when facing a crisis like the pandemic.
- Employees will gain new perspectives, become more engaged and invested, and may even discover new strengths.
- Even outside of a crisis, leaning on the workers you have rather than constantly making new hires can drive productivity and inspire upward career mobility.
- Visit Business Insider’s homepage for more stories.
An important lesson I had to learn early on in my entrepreneurial journey is that, in the face of a crisis, you must leverage whatever assets you have to secure a solid foundation for your business. Lean on your skill sets, tools, space, and perhaps your greatest resource: your people.
When it’s time to get lean, encouraging and training the people on your team to develop skills in more than one area of