Business is brisk on a weekday morning in September at the Dunkin’ doughnut and coffee shop on Whiskey Road in Aiken.
A long line of cars is waiting to go through the drive-thru and a couple of customers are inside picking up their orders.
In the midst of the coronavirus pandemic, “all my Dunkin’s are doing great,” said Charlie Hartz, a franchisee who operates the Whiskey Road Dunkin’ along with another on Richland Avenue West and a third in North Augusta.
“We are lucky to have a business model that sort of fits right in with what you’re able to do now,” Hartz continued. “People are comfortable with the drive-thrus because it’s contactless delivery. Dunkin’ also has a digital platform called Perks, which is a loyalty deal, and they (customers) can sign up and order on their phone. It makes things really easy.”
In addition, Hartz is co-owner of The