Tag: Accounts

Facebook announces new app to manage business accounts across Messenger, Instagram and Facebook

a close up of a blue wall

Facebook on Thursday announced a new application called Facebook Business Suites. The new app by social media giant would let users manage the business accounts across Messenger, Instagram and Facebook. This means that the users will receive messages on their business accounts on Instagram, Messenger and Facebook under one app.

“Today we’re introducing Facebook Business Suite, a new interface to help businesses save time and stay up to date by managing their pages or profiles across our apps. It allows them to post to Facebook and Instagram at the same time, and manage and receive messages, notifications and alerts in one place. They can also easily see what’s working and learn what’s resonating with customers with Facebook and Instagram insights,” Sheryl Sandberg, Chief Operating Officer, said in a blog.

Sandberg in the blog said that Facebook would be launching the new app initially for small businesses but it would be

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Facebook Offers New Tool to Wrangle Business Accounts

Handling accounts across Facebook, Instagram and Messenger often required bouncing between different tools and interfaces. On Wednesday, the social media giant took aim at this irritation, offering new interfaces to unify account management across these platforms.

Available via mobile app or desktop web browser, the new Facebook Business Suite gives business accountholders a launching pad to post and schedule content on Facebook and Instagram, even simultaneously, as well as view metrics and insights on what’s working and what’s not, check notifications, read and respond to comments and other activity.

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The suite also allow the ability to create advertisements or boost a post, though the company added that it’s not intended to replace its existing Ads Manager tool. Retailers may also want to note the personalized saved replies feature, which could come in handy for quick response to common customer questions.

Facebook plans to roll out Business Suite

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Online Now Accounts For 60% Of Sales And Partners To Receive No Bonus

A stand out quote from the British High Street bellwether, John Lewis Partnership half year results highlights why the business is at such a critical juncture:

“Before the crisis we believed that shops contributed around £6 of every £10 spent online. We now think that figure is, on average around £3. This has the effect of reducing the book value of John Lewis shops by £470m.”

The business only recently announced the strategic move away from its “Never Knowingly Undersold” price promise. The pledge was part of the legacy of the business, reassuring customers that they could shop in confidence, but as fierce low pricing tactics from the competition became more prominent particularly online, John Lewis profits suffered.

And over the last few months we have

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